Performance

Caso de éxito growth marketing en el mercado canadiense: BraTopia crece 124% en ingresos y French Postcard suma 246% más kws orgánicas

Este caso de éxito de growth marketing corresponde a la vertical de retail especializado en lencería, trajes de baño y productos de intimidad. BraTopia es una tienda de Calgary, Canadá, fundada en 2011, que vende en local físico y ecommerce. Se diferencia por la educación de sus clientas, la variedad de tallas y el bra-fitting 1:1 con especialistas en calce, que se reserva online. French Postcard, su marca hermana, funciona dentro del mismo local como boutique de intimidad y lencería, con entrega local en el día y envío discreto a todo Canadá.

Trabajamos con ambas marcas sobre tres servicios de Known Online: SEO/GEO/AEO, Performance (Google Ads y Meta Ads) y Marketing Automation en Shopify. El objetivo: ganar visibilidad orgánica y en motores de IA, convertir ese tráfico en ventas online y reservas en tienda, y reactivar los flujos de email que recuperan carritos abandonados y fidelizan clientas.

Performance Marketing for E-commerce: When the Algorithm Decides, Your Job Is to Determine What You Feed It

3 quick wins to help your ad campaign drive new demand: use the feed as a strategy, plug budget leaks, and turn your creative into new targeting. "My brand campaign has a 25x ROAS: it's the best one I have." It's a phrase we hear often, and it rarely tells the whole story. Some of those sales would have happened anyway, with or without the campaign. That's why the useful question is how much you lose if you turn it off, rather than how much is attributed to it. With that as his starting point, Ariel Bortz, COO of Known Online, kicked off the “Attraction” segment of our webinar “More Sales. More Profitability. Less Waste”—discussing how to do performance marketing for e-commerce when AI already determines the audience, bid, and budget.

A larger advertising budget does not necessarily mean greater profitability

You increase your ad spend on Google, Meta, or Mercado Ads, but sales aren’t growing at the same rate. The typical reaction from a marketing team is to ask for better optimization. But the question a CEO, CFO, or Growth Manager really needs to answer is this: What are we teaching the algorithm to recognize as profit, and does that number appear on the income statement—or only in the campaign dashboard?

This is the question we hear most often from those who decide on acquisition budgets in Latin America, and the answer lies in four specific areas: how ad platforms are fed, how closely SEO and automation are tied to those campaigns, what the website does with the traffic that’s already been paid for, and what data is used to make decisions. These are the same four key areas we’ll be breaking down in the upcoming Known Online webinar— and the ones we work on every day with e-commerce and B2B teams across the region.

Komatsu Boosts Its Digital Channel with a 315% Increase in Visibility

Komatsu, a global leader in heavy equipment and solutions for high-demand industries , sought to strengthen its digital presence in Chile with a clear goal: to transform its online ecosystem into a more efficient and reliable sales channel that aligns with the brand experience that defines the company. The challenge for our Design and Marketing was to translate the technical complexity of its business into an intuitive interface that would generate immediate trust. The primary goal was to capture qualified demand—users with genuine purchase intent in a specialized market—and boost the organic digital visibility of an extensive technical catalog, transforming the platform into an efficient sales channel aligned with the company’s global standards.

Strategy and Content Creation: How to Align Communication, Data, and Performance

In today's digital landscape, content is no longer just a communication tool—it is a strategic asset. Every piece of text, image, video, or user interaction has the power to build brand awareness, drive conversions, and strengthen customer relationships.

ACWS increased its digital revenue fivefold and doubled its ROAS

ACWS is a company focused on marketing its products through e-commerce and strengthening its presence in the B2B market. They operate in Chile as strategic representatives of international brands specializing in the niche market of small mammals, birds, and reptiles, managing an inventory organized into five categories: Nutrition, Health, Hygiene, Enrichment, and Housing. In this multi-business-line environment, the company’s primary objective was not simply to “sell more,” but to build a commercial architecture capable of supporting operational scaling. They needed to optimize their e-commerce ROAS to ensure the profitability of their advertising investment and segment their messaging based on each audience’s transactional behavior. To achieve this, ACWS partnered with Known Online with a clear goal: to professionalize its media strategy, identify growth opportunities, and build a knowledge base that would enable better data-driven business decisions.

Josimar's digital channel revenue grows by 110%

Josimar, one of the physical supermarket in Argentina, was looking to take a definitive leap forward in the maturity of its digital operations. With a robust physical presence across multiple locations and its own online sales channel built on the VTEX platform, the challenge was not merely to increase order volume. The strategic objective was to build an efficient, highly measurable, and profitable digital channel capable of capturing daily demand for high-turnover categories—from groceries and beverages to fresh produce and meat—and transforming it into organic growth and long-term revenue. To achieve this, it was necessary to professionalize the management of the site and implement an end-to-end strategy that would unify performance, automation and advanced analytics . Known Online supported the company through this transition by designing an implementation aimed at optimizing the return on advertising investment and building loyalty among the brand’s repeat customers.