Soporte Evolutivo
  • Gilda Selis
  • Posted by Gilda Selis
July 8, 2026

Germantec: navegación B2B ágil, autoadministrable y ultrarápida

Germantec Costa Rica es una empresa distribuidora líder y referente en el rubro de la limpieza profesional e industrial, especializada en soluciones de alta gama. La compañía representa a marcas globales de primer nivel como Kärcher, iRobot, Victory Innovations, Campbell Hausfeld, Trapp, Filmop y Nutribullet, atendiendo con éxito tanto al consumidor final (B2C) como a exigentes segmentos corporativos e institucionales (B2B) a través de su e-commerce y su red de tiendas físicas. Para consolidar su liderazgo en el sector corporativo —donde comercializa maquinaria compleja como hidrolavadoras, barredoras y aspiradoras industriales— Germantec necesitaba un ecosistema digital que hablara el lenguaje de sus clientes profesionales. A través de su servicio de Soporte Evolutivo, Known Online intervino la plataforma para diseñar un entorno exclusivo, ágil y de alta conversión.

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  • Ariel Bortz
  • Posted by Ariel Bortz
June 30, 2026

Chaide Success Story: ROAS Over 20 in Paid Media Through 360° Management of the Digital Channel

Chaide, a company focused on strengthening its e-commerce operations, faced the challenge...

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Paid Media
  • Gilda Selis
  • Posted by Gilda Selis
June 30, 2026

Atika sees a 50% increase in online sales and a 40% increase in e-commerce revenue

Atika, a Chilean company with more than 45 years of experience in the market for high-end wall and floor tiles, bathroom fixtures, and finishes for projects in architecture, design, and home, faced a strategic challenge related to its digital transformation. With four physical showrooms strategically located in Santiago, Viña del Mar, Concepción, and Puerto Varas, the brand has established itself as the undisputed leader for architects, construction companies, and private clients seeking premium products of European origin. Despite its solid reputation in the offline channel, the company needed to accelerate the performance of its online store, which ships throughout Chile. The goal was not merely to increase website traffic, but to establish the digital channel as an autonomous and profitable business unit, capable of attracting highly qualified audiences and sustainably reducing dependence on the traditional retail channel. To achieve this, Known Online designed a precision-targeted paid media strategy strategy aimed at capturing purchase intent during the inspiration and decision phases, transforming the advertising investment into a driver of profitability and scale.

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B2E Platform Development
  • Gilda Selis
  • Posted by Gilda Selis
June 30, 2026

Success Story: Indurama Boosts Internal Sales with a B2E Platform and Access Control

Indurama, a company in the home appliance and household products sector home, sought to strengthen its internal sales channel with a digital solution that would allow it to serve its employees more efficiently. The goal was to better capitalize on this business opportunity without losing visibility or control over who could make purchases, which products were available, and under what conditions. To address this need, Known Online developed a B2E platform focused on maximizing the value of the internal channel, combining an exclusive shopping experience for employees with clear rules regarding access, inventory, and category limits.

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Comprehensive ecommerce optimization on Shopify
  • Gilda Selis
  • Posted by Gilda Selis
March 11, 2026

Case Study: HOM: Comprehensive ecommerce optimization on Shopify


Comprehensive ecommerce optimization on Shopify was key for HOM, a leading company in the e-commerce and home sector, to expand its market and improve its operational efficiency. With increasing competition and the complexity of digital interactions, the brand was in need of modernizing and unifying its sales systems. HOM's main goal was to provide a more seamless and consistent shopping experience for its customers across all touch points, from its online store to its physical branches. To meet its ambitious goals, HOM decided to collaborate with Known Online, a firm recognized for its expertise in omnichannel technology architecture consulting, and the development and implementation of end-to-end solutions that connect all aspects of digital commerce. This case study explores how this collaboration enabled HOM to achieve its expansion and operational efficiency goals.

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desarrollo VTEX e integraciones SAP y soporte evolutivo
  • Gilda Selis
  • Posted by Gilda Selis
August 27, 2025

Chaide boosts its ecommerce: successful migration to VTEX and improved conversion rate

Chaide, a leading company in the household industry in Ecuador, faced the need to modernize its digital platform to optimize the shopping experience of its users. In this competitive context and with ambitious business objectives, it was key to bet on a comprehensive approach to e-commerce platform development on VTEX, integrations and evolutionary support that would allow to carry out a complete overhaul of its ecommerce. The company was looking for a solution that would not only improve the aesthetics and functionality of its website, but also drive online sales through an optimized user experience and effective integration with its SAP ERP.

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Soporte Evolutivo VTEX
  • Gilda Selis
  • Posted by Gilda Selis
August 27, 2025

Case Study: How La Cardeuse took control of its ecommerce with Known Online's VTEX Evolution Support

In a highly competitive ecommerce environment, operational autonomy over the platform is key to agility and sustainable growth. La Cardeuse recognized this need and chose Known Online to consolidate strategic control of its digital store.

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Caso de éxito de Essen Chile
  • Gilda Selis
  • Posted by Gilda Selis
May 6, 2025

Essen Chile Success Story: VTEX IoT Store Development and Digital Marketing

With the covid pandemic, the Essen brand decided to bet on e-Commerce...

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