Germantec: navegación B2B ágil, autoadministrable y ultrarápida
Germantec Costa Rica es una empresa distribuidora líder y referente en el rubro de la limpieza profesional e industrial, especializada en soluciones de alta gama. La compañía representa a marcas globales de primer nivel como Kärcher, iRobot, Victory Innovations, Campbell Hausfeld, Trapp, Filmop y Nutribullet, atendiendo con éxito tanto al consumidor final (B2C) como a exigentes segmentos corporativos e institucionales (B2B) a través de su e-commerce y su red de tiendas físicas. Para consolidar su liderazgo en el sector corporativo —donde comercializa maquinaria compleja como hidrolavadoras, barredoras y aspiradoras industriales— Germantec necesitaba un ecosistema digital que hablara el lenguaje de sus clientes profesionales. A través de su servicio de Soporte Evolutivo, Known Online intervino la plataforma para diseñar un entorno exclusivo, ágil y de alta conversión.
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TUA Argentina: Boosting the average order value through one-click cross-selling on VTEX IO
TUA Argentina, a leading company in the distribution and marketing of hair care, cosmetics, and beauty appliances beauty, skincare, and advanced hair treatments, has established itself as the leading reference for both professional stylists and personal care enthusiasts. With a robust catalog featuring prestigious international brands and a nationwide logistics network, the company faced the challenge of optimizing the profitability of its digital channel without resorting to margin erosion through widespread sales promotions. The online sales channel, developed on the VTEX IO, handled a high volume of daily visits. However, purchases of products requiring mandatory technical accessories (such as hair dyes that need specific oxidizers or treatments that require sequential steps) were often completed in a fragmented manner. If the user did not add the correct activator, the product’s effectiveness was compromised, increasing operational friction in the after-sales support service. To resolve this inefficiency and organically increase the average order value per transaction, Known Online designed and programmed a custom intelligent cross-selling system. The goal was to transform the product page into a digital beauty advisor capable of guiding customers through the purchase of complete routines in a single step.
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Chaide boosts its ecommerce: successful migration to VTEX and improved conversion rate
Chaide, a leading company in the household industry in Ecuador, faced the need to modernize its digital platform to optimize the shopping experience of its users. In this competitive context and with ambitious business objectives, it was key to bet on a comprehensive approach to e-commerce platform development on VTEX, integrations and evolutionary support that would allow to carry out a complete overhaul of its ecommerce. The company was looking for a solution that would not only improve the aesthetics and functionality of its website, but also drive online sales through an optimized user experience and effective integration with its SAP ERP.
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ASW Group Case Study: VTEX IO Migration and Analytics and BI Consulting
We share with you how the migration to VTEX IO of Tommy Hilfiger Guatemala, Dominican Republic and Peru, and the consulting work in Analytics and BI that helped to have a better strategy and implementation of data measurement to then be able to make decisions that benefit the group.
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Diesel case study: "Known Online is one of the digital marketing agencies that knows the most about VTEX".
We share Diesel's success story and how was their digital performance with Known Online agency in terms of Custom Site Development, Integrations, VTEX IO Evolutionary Support and Digital Marketing.
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VTEX Quadrant 2022: Known Online receives global recognition from VTEX
The VTEX Quadrant is a recognition of VTEX partner agencies that achieved outstanding results for their clients.
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Implementation of VTEX IO in B2C and B2B at Piwén: "Known Online is a great strategic partner".
We share Piwén's success story and tell you how VTEX IO was implemented in B2C and B2B and how it worked together with the digital marketing area.
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Cross Border Case Study: How TUA - GA.MA Italy expanded its reach in LATAM with Known Online
Learn how TUA - GA.MA Italy revolutionized its e-commerce strategy in Latin America with the help of Known Online and the implementation of Cross Border's VTEX project.
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VTEX IO store for Kywi: Reliability, empathy and cost, the three factors for choosing Known Online
In the competitive Ecuadorian market, an online presence is essential for commercial...
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Intime Case Study: Development of the reseller portal on VTEX IO
In the competitive world of fashion, underwear stands out as a sector in constant evolution and demand. Intime, a Chilean company recognized for its unique and quality designs in women's underwear, was faced with the need to scale its business model. With the intention of optimizing its sales channel through independent resellers, similar to the successful model of brands such as Natura and Avon, Intime was looking for a robust and flexible technological solution: the development of a reseller portal on VTEX IO. That is when they turned to Known Online.
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