VTEX Redesign
  • Gilda Selis
  • Posted by Gilda Selis
June 30, 2026

Autodo Case Study: VTEX Redesign and Scalable Support for a Catalog of Over 100,000 Replacement Parts

Autodo is an Argentine company specializing in the nationwide distribution of auto parts and tires. With a massive inventory of over 100,000 items in stock and a value proposition that places high demands on logistics—including same-day shipping within the AMBA, in-person pickup at its General Pacheco branch, and financing in up to 6 interest-free installments— the performance of its digital channel is critical to the business. To scale its revenue and optimize conversion, the company needed to address inefficiencies in the purchasing journey on its e-commerce site. Known Online took on the project by integrating its VTEX Redesign and Evolutionary Support services, structuring a solution aimed at eliminating transactional friction without compromising the continuity of business operations.

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  • Gilda Selis
  • Posted by Gilda Selis
March 18, 2026

Business Case Capsules at Ecommerce Day in Chile: The case of Kross.cl

We invite you to watch Kross.cl's Business Case Capsule that took place during the Ecommerce Day in Chile with an analytical and precise look, with real figures, concrete strategies and specific results. At the end you will be able to access the complete video.

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Integration with VTEX
  • Gilda Selis
  • Posted by Gilda Selis
March 11, 2026

Correos Chile: Optimizing logistics and improving customer experience

Correos Chile, one of the leading logistics and shipping companies in the country, operates in a highly competitive sector that requires efficient and effective logistics management. In a context where consumer expectations are increasingly high and the demand for an agile delivery service is paramount, Correos Chile set itself the goal of improving its operation by integrating with VTEX. The company sought to optimize the management of multiple stores and offer its end customers a more agile and transparent shipping experience. The main challenge was to manually manage the update of rates, delivery statuses and the administration of integrated stores, which generated inconsistencies and considerably delayed response times. Correos Chile decided to collaborate with Known Online to implement a solution that would not only increase operational efficiency, but also improve traceability and customer service.

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Success story: LATAM Pass Wine Club - Knownonline
  • Virginia
  • Posted by Virginia
March 11, 2026

LATAM Pass Wine Club: Innovation in ecommerce with VTEX and the power of points to build customer loyalty

In the competitive world of ecommerce, companies are continually looking for ways to innovate and offer personalized experiences to their customers. A clear example of this is the collaboration between LATAM Pass and the Wine Lovers Club, which allowed members of the program to enjoy a series of exclusive benefits. This alliance not only implied an improvement in the customer experience, but also a major technological challenge to develop a platform that would integrate multiple systems and offer tailored solutions.

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Integración con VTEX
  • Gilda Selis
  • Posted by Gilda Selis
October 16, 2025

Loginter Case Study: VTEX Customer Onboarding in less than 2 hours

The integration with VTEX was key for Loginter, a provider of fulfillment and last-mile services in the logistics sector. logistics sectorto face an increasingly competitive market. Its main objective was to optimize the registration process of new customers using the VTEX platform. VTEXplatform, seeking to streamline the operation and improve the end-user experience. In this context, the company decided to collaborate with Known Online to find an effective solution that would allow them to meet this need quickly and efficiently.

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Soporte Evolutivo VTEX
  • Gilda Selis
  • Posted by Gilda Selis
August 27, 2025

Case Study: How La Cardeuse took control of its ecommerce with Known Online's VTEX Evolution Support

In a highly competitive ecommerce environment, operational autonomy over the platform is key to agility and sustainable growth. La Cardeuse recognized this need and chose Known Online to consolidate strategic control of its digital store.

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  • Gilda Selis
  • Posted by Gilda Selis
August 27, 2025

Successful case with Transbank: Integration of payment methods for Chilean e-commerce

Transbank, a key player in the payments industry in Chile, constantly faces the challenge of providing secure and agile payment solutions for the country's e-commerce businesses. With the growing demand for efficient payment platforms, its primary objective was to integrate Webpay with the VTEX platform in a headless way, relying on a development approach of payment method integrations through VTEX's Payment Provider Protocol. This development not only sought to improve transaction security, but also to offer a more fluid and accessible user experience that would foster the growth of online commerce in Chile.

The context of this integration is fundamental: e-commerce has been on the rise, and consumer expectations regarding the shopping experience have risen. Transbank, aware of this need, chose Known Online to develop a solution that would meet the market's demands, ensuring that online stores could carry out their transactions efficiently, reliably and without technical inconveniences.

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  • Gilda Selis
  • Posted by Gilda Selis
August 27, 2025

Success story: Volkswagen enhances the launch of its Tera model with Known Online

Volkswagen Argentina is constantly facing challenges in the competitive automotive sector, where innovation and efficiency are crucial to maintain its market leadership. In this case, the brand sought to drive the launch of the pre-sale of its new Tera model through the VTEX platform, relying on a comprehensive approach to VTEX development and Salesforce integration. The main objective was to offer a seamless and effective shopping experience, allowing customers to choose features such as color and dealer, while optimizing the traffic generated by marketing campaigns.

To achieve these objectives, Volkswagen Argentina set out to establish an effective process that not only aligned with its business goals, but also maximized customer satisfaction. This involved ensuring that the website was enabled at a specific time to allow the generated traffic to enter, an approach that required exceptional coordination and solid technical support.

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  • Gilda Selis
  • Posted by Gilda Selis
August 12, 2025

Case Study: Integral Transformation of a Clothing Warehouse with VTEX and SEO

Galpón de Ropa, an ecommerce specialized in new and used clothing , trusted Known Online to boost its digital operation from two key fronts: the development and evolutionary support in VTEX and a robust and results-oriented SEO strategy. The goal was clear: increase organic presence, improve user experience and strengthen brand identity. In this post we tell you how we managed to improve their ecommerce with customized solutions. Read on!

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