Correos Chile, one of the leading logistics and shipping companies in the country, operates in a highly competitive sector that requires efficient and effective logistics management. In a context where consumer expectations are increasingly high and the demand for an agile delivery service is paramount, Correos Chile set itself the goal of improving its operation by integrating with VTEX. The company sought to optimize the management of multiple stores and offer its end customers a more agile and transparent shipping experience. The main challenge was to manually manage the update of rates, delivery statuses and the administration of integrated stores, which generated inconsistencies and considerably delayed response times. Correos Chile decided to collaborate with Known Online to implement a solution that would not only increase operational efficiency, but also improve traceability and customer service.
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Comprehensive ecommerce optimization on Shopify was key for HOM, a leading company in the e-commerce and home sector, to expand its market and improve its operational efficiency. With increasing competition and the complexity of digital interactions, the brand was in need of modernizing and unifying its sales systems. HOM's main goal was to provide a more seamless and consistent shopping experience for its customers across all touch points, from its online store to its physical branches. To meet its ambitious goals, HOM decided to collaborate with Known Online, a firm recognized for its expertise in omnichannel technology architecture consulting, and the development and implementation of end-to-end solutions that connect all aspects of digital commerce. This case study explores how this collaboration enabled HOM to achieve its expansion and operational efficiency goals.
At Lo Valledor, a benchmark for more than 80 years in the wholesale distribution of meat in Chile, commercial efficiency is key to sustaining the level of service that its customers in the HORECA sector, the traditional channel and large distributors expect every day.
When his team decided to modernize the way it communicates with customers and prospects, a challenge arose: to implement an omnichannel system capable of automating campaigns, improving response times and delivering relevant information at every interaction.
In this case study we tell you how we worked with Lo Valledor to organize their processes, enhance their digital communication and create a more agile and scalable commercial flow.
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Farmacias Ahumada is a well-known pharmacy chain in Latin America, dedicated to offering pharmaceutical and personal care products to its customers. In a highly competitive environment, the company faced the need to keep its product catalog updated and optimized to meet the demands of ecommerce. In order to improve the user experience and increase the organic visibility of the site, Farmacias Ahumada sought a solution based on SEO-focused cataloging that would allow them to manage their extensive catalog efficiently and effectively.
Farmacias Ahumada's business objective focused on accelerating its ability to launch new categories and products on its ecommerce platform, ensuring quality content that not only attracts customers, but also ranks favorably in search engines. However, the reality of managing the information coming from its suppliers showed serious obstacles on its path to optimization.
In the competitive world of ecommerce, companies are continually looking for ways to innovate and offer personalized experiences to their customers. A clear example of this is the collaboration between LATAM Pass and the Wine Lovers Club, which allowed members of the program to enjoy a series of exclusive benefits. This alliance not only implied an improvement in the customer experience, but also a major technological challenge to develop a platform that would integrate multiple systems and offer tailored solutions.
This success story shows how O'Neill Chile, a brand with a 70-year legacy in innovation and outdoor lifestyle, took a key step to boost its digital strategy: transforming its email marketing channel into an engine for sustained growth.
We accompanied O'Neill Chile in a comprehensive optimization process that combined advanced segmentation, strategic automations and intelligent audience synchronization to boost both their organic and paid efforts. The result: more relevant communications, more efficient campaigns and a direct impact on sales opportunities. We invite you to learn how we did it.
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We invite you to learn how Known Online helped Grupo Agrana with the development of its B2B platform on Magento 2, together with the creation of a module for the integration of invoicing and tax calculation in the checkout with Facturante. Read on to find out what benefits this solution brought to their customers' shopping experience.
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Servientrega is a leading company in the logistics sector. logistics and courier company in Colombia, specialized in offering last mile solutions. With the growing demand for e-commerce, Servientrega faced the challenge of optimizing its integration process with customers using the platform Shopify. Its goal was to facilitate customer registration and improve efficiency to respond to market needs in an agile and effective way.
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The integration with VTEX was key for Loginter, a provider of fulfillment and last-mile services in the logistics sector. logistics sectorto face an increasingly competitive market. Its main objective was to optimize the registration process of new customers using the VTEX platform. VTEXplatform, seeking to streamline the operation and improve the end-user experience. In this context, the company decided to collaborate with Known Online to find an effective solution that would allow them to meet this need quickly and efficiently.
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Chaide, a leading company in the household industry in Ecuador, faced the need to modernize its digital platform to optimize the shopping experience of its users. In this competitive context and with ambitious business objectives, it was key to bet on a comprehensive approach to e-commerce platform development on VTEX, integrations and evolutionary support that would allow to carry out a complete overhaul of its ecommerce. The company was looking for a solution that would not only improve the aesthetics and functionality of its website, but also drive online sales through an optimized user experience and effective integration with its SAP ERP.
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